Below FAQ are some common questions
We try to process all orders received on www.herbostra.com within 2-3 business days (Saturdays and Sundays do not constitute business days)
Once the order is processed. Depending on the product, the order is dispatched between 1-2 business days. Once the order is shipped through third party carriers, it takes 2 days to reach the Metro Cities and 3-5 business days to reach Tier II cities of India in normal course of time.
Your online transaction on www.herbostra.com is secure with the highest levels of transaction security currently available on the Internet. www.herbostra.com uses 256-bit encryption technology to protect your card information while securely transmitting it to the respective banks for payment processing. All credit card and debit card payments on www.herbostra.com are processed through secure and trusted payment gateways managed by leading banks. Banks now use the 3D Secure password service for online transactions, providing an additional layer of security through identity verification.
www.herbostra.com stores the first 6 and last 4 digits of your card number in a secure and encrypted manner. The first 6 digits (also known as the Bank Identification Number) are used to identify the bank name and country where your card was issued. The first 6 and last 4 digits are together used for fraud detection and prevention purposes.
We accept VISA, MasterCard, Maestro and American Express credit/debit cards.
Yes! We accept VISA, MasterCard, Maestro, American Express credit/debit cards issued by banks in India and in the following countries: Australia, Austria, Belgium, Canada, Cyprus, Denmark, Finland, France, Germany, Ireland, Italy, Luxembourg, the Netherlands, New Zealand, Norway, Portugal, Singapore, Spain, Sweden, the UK and the US. Please note that we do not accept internationally issued credit/debit cards for Flyte, Wallet and eGV payments/top-ups.
We accept Credit and Debit Cards, Wallet payments and UPI Payments thru Razor pay & Paypal
Herbostra respects your privacy and is committed to protecting it. For more details, please see our Privacy Policy
Couldn't find the information you need? Please contact us support@herbostra.com
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